Welcome to Copenhagen Driving Range A/S, located at Center Blvd. 4, 2300 Copenhagen S, Denmark ("we", "us", or "our"). Protecting your privacy is paramount to us. This Privacy Policy provides detailed information on how we collect, use, manage, and protect your personal data when you use our services, including when you book a bay at our driving range or subscribe to our newsletter through our website.
1. Information We Collect
In order to provide you with exceptional service and ensure a seamless experience at our driving range, we collect specific types of personal information. This includes your full name, email address, phone number, and payment information, which are necessary for booking a bay, processing payments, and for us to communicate with you effectively. We gather this information through our online booking form and when you opt-in to receive our email newsletters. This enables us to tailor our services and communications to meet your needs and preferences.
2. Use of Your Information
The personal data we collect from you is essential for several operational purposes. Primarily, it enables us to finalize your bookings at our driving range efficiently and to ensure that your experience with us is as enjoyable and smooth as possible. Additionally, for those who have expressed interest in our marketing initiatives by opting into our email newsletters, we use your information to send you updates, promotions, and other relevant communications about our services. Our goal is to provide you with valuable content that enhances your experience with us.
3. Sharing Your Information
We engage with trusted third parties to assist in providing our services effectively. Your information is shared with MailerLite for email marketing services, with various payment providers to ensure secure transaction processing, and with InRange, which supports our booking system. These partnerships are crucial for our operations, and each third party is carefully selected and obligated under contract to use your personal data solely for the purposes of delivering the services we have outlined. They are also required to maintain the confidentiality and security of your data.
4. Data Security
To protect your personal information, we employ robust security measures that are designed to safeguard against unauthorized access, alteration, disclosure, or destruction of your personal data. These include advanced encryption techniques and secure server environments. While we strive to use commercially acceptable means to protect your personal information, it's important to note that no method of transmission over the Internet or method of electronic storage is 100% secure. We commit to promptly notify you and the relevant authorities of any security breaches in accordance with applicable laws.
5. Your Rights
Your privacy is important, and you have certain rights concerning your personal information. These include the right to request access to the data we hold about you, to ask for corrections if any information is inaccurate, to request deletion of your data under certain conditions, and to object to our processing of your data. To exercise any of these rights, please reach out to us directly at info@cphdrivingrange.dk. We are committed to responding to your inquiries and requests promptly and in accordance with applicable laws.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including for the provision of services, compliance with legal obligations, resolution of disputes, and enforcement of our agreements. Our data retention policy reflects our commitment to maintaining your data only as long as we have legitimate business reasons or are required by law, after which your personal information will be securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze website traffic, personalize content and ads, and provide social media features. This technology helps us to understand how our website is being used, which in turn allows us to improve the user experience. You have control over your cookie settings and can manage your preferences directly through our website, ensuring that you have the choice to accept, reject, or customize the use of cookies according to your privacy concerns.
8. International Data Transfers
Given the global nature of our operations, your personal information may be transferred to, and processed in, countries other than your own, including the United Kingdom and the United States. These countries may have data protection laws that are different from those of your country. We take all necessary measures to ensure that any such transfers comply with applicable laws and that your data remains protected to the standards described in this privacy policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review the policy regularly for any updates. The latest version of the policy, along with its effective date, will always be posted on our website. Your continued use of our services after any changes signifies your acceptance of these changes.
10. Legal Basis for Processing
Our processing of your personal data is based on several legal grounds, including the necessity to perform a contract with you (such as when you book a bay at our driving range), our legitimate interests (for example, in managing our business and improving our services), compliance with legal obligations, and your consent (such as for marketing purposes). As a Denmark-based company, we adhere to the General Data Protection Regulation (GDPR), ensuring the highest standards of data protection and privacy.
11. Contact Us
Should you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at info@cphdrivingrange.dk. We are dedicated to protecting your privacy and will make every effort to address your concerns.